At the end of the Service Engagement, any remaining deliverables developed that haven’t been reviewed earlier in the Service Engagement should now be considered as a potential knowledge object for reuse by other Service Engagements in the future.

Where appropriate knowledge objects are identified, the Engagement Manager must ensure that they are collected, cleansed from any sensitive client information, potentially packaged when several documents should stay together, and submitted to the relevant Capgemini knowledge repository.